All orders are processed by phone, fax, or email. To submit your first order, please call to set up your account.
You can also email us through the contact page or download a printable order form to fax.
Terms for all orders:
- New customer: Initial 3 orders will be shipped prepaid or charged to credit cards, VISA, MASTERCARD, or AMERICAN EXPRESS. NO C.O.D.
- Established Customer: Net 30 days on approved account only.
- All shipments are sent F.O.B. Huang Acrylic warehouse in Texas.
- Three (3) approved credit references are required for application for an open account.
- Second day/next day shipments are shipped PREPAID ONLY.
- Minimum order is $100.00. All prior invoices must be paid before reordering within 30 days. For orders less than $100, a surcharge will be added to the amount of the order to reach the $100 minimum.
- Past due accounts accrues 1.5% finance charge monthly. A $30.00 charge for each returned check.
- Short-receive/defective damages: Please notify carrier of any discrepancy and report to us within SEVEN (7) days upon receipt of shipment. All returns must be in the original packing and gift box to receive proper credit.
- Returns with engraving, personalization or modification will not be credited. All returns due to overstock or incorrect items ordered must be in the original packaging to receive proper credit, less the 20% restocking fee. Returns will not be accepted after 60 days from the invoice date.
- Prices are subject to change without notice. Accessories shown are not included. Measurments are approximate only.
- PRODUCTS ARE NOT DISHWASHER OR MICROWAVE SAFE UNLESS OTHERWISE NOTED.
- All prices shown are wholesale. All items are boxed except for those marked "BULK."
- Back orders of $50.00 or less are automatically cancelled, except by request.
- Drop shipping will incur a charge of $5.00 per shipping box. $100 minimum still applies.
* All customers must be able to provide proof of resellers license if asked to do so.